Job details

LDA - Digital Platforms Associate - UTK

Position Number: 6143035
Location: Chattanooga, TN
Position Type: Communications - Media & Communication Studies

LDA - Digital Platforms Associate - UTK
Knoxville, TN, United States

Job Identification: 2584
Job Category: Communication & Mktg
Posting Date: 04/14/2025
Job Schedule: Full Time
Locations: 1345 Circle Park, Knoxville, TN, 37996, US

Job Description
The Office of Communications and Marketing at the University of Tennessee, Knoxville, seeks applications and nominations for the position of Digital Platforms Associate. The Digital Platforms Associate is responsible for maintaining and enhancing university websites through collaboration with campus partners and teams, managing multiple digital platforms, and conducting thorough audits of sites and tools. This is an LDA - Limited Duration Appointment position.

UT is the state's flagship research university, a campus of choice for outstanding undergraduates, and a premier graduate institution. As a land-grant university, the institution fulfills its access mission through a commitment to excellence in learning, scholarship, and engagement.

The Office of Communications and Marketing is dedicated to advancing the university's reputation. Staff members support the institution's mission and goals, promote its successes and achievements, inform and engage its stakeholders, and ensure the integrity of its brand. We craft audience-focused communications based on data, best-practices, and emerging trends.

The division comprises several cross-functional teams, employing more than 50 full-time professionals with expertise in design, development, video production, content strategy, feature writing, editing, marketing, media relations, internal communication, and special events.

Responsibilities

Provides support and assistance for university websites, ensuring they align with the university's branding and communication standards.
Manages multiple digital platforms such as WordPress CMS, broadcast email systems, campus calendar, and other digital communication tools.
Collaborates with campus partners to deliver guidance on best practices and implements technical updates or changes to their websites as needed.
Collaborates with team members to build and send emails within established processes and systems.
Performs regular audits and quality checks on the university's flagship website (www.utk.edu) to ensure accuracy, functionality, and adherence to branding guidelines.
Collaborates with the web development team to implement updates, resolve technical issues, and enhance the user experience.
Collaborates on development and maintenance of the university's Web Design System documentation, onboarding, and training materials.
Conducts user testing and gathers feedback to continuously improve the website's functionality, navigation, and content presentation.

Qualifications
Knowledge, Skills, and Abilities

Strong experience in website management, digital communications, and content management systems (CMS).
Proficiency in HTML, CSS, and web design principles.
Excellent organizational and project management skills with the ability to prioritize tasks and meet deadlines.

Qualifications

Required: Vocational or technical training and at least two years of professional experience directly related to the position responsibilities OR

Associate or bachelor's degree and at least one year of experience directly related to the position responsibilities, which may include internships or student employment

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Salary

The hiring range for this position is MR07. Salary is dependent on qualifications and experience.

Benefits

The university offers a highly competitive benefits package that includes health insurance and retirement plans through the State of Tennessee, generous annual and sick leave accruals, longevity pay, tuition waivers and discounts, discounted athletics tickets, and more.

Application Process

A review of all applications will begin immediately and continue until the position is filled. For full consideration, applicants must apply electronically and submit a cover letter, resume, and the names, addresses and phone numbers of three references. A minimum of two references should be current or previous supervisors.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2584/?mode=location